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Have questions, feedback, or need support? Drop us a message and our team will get back to you as soon as possible.

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Corporate Details

Myhappr is operated by MYHAPPR LIMITED, a private company limited by shares registered with the Corporate Affairs Commission in Nigeria (RC: 9481569).

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Get help with your account or a payment

Use the message form for account access problems, payout questions, unexpected checkout behaviour or a bug on your creator page. Include the email address associated with your account, your public Myhappr page link and a clear description of what happened. If a payment is involved, include its reference, currency, approximate time and the status you can see. These details help us locate the right record instead of guessing from an amount.

What to include in a bug report

Tell us which page you opened, what you expected and what happened instead. Mention your browser and device, and attach a screenshot if it explains the problem. Hide private information before uploading. Never send your password, one-time login code, API key or full card details. Submit a concise subject so your message is easy to identify.

Check the guides before sending a message

The Help Center explains Smiles, checkout fees, supported payout countries and settlement times. A payment that is still settling may not yet be available to withdraw. Developers can find request examples in the documentation hub. If those guides do not answer your question, contact us using the form or the official channels above. We do not promise a fixed response time; include enough detail for us to investigate your request.