Privacy Policy

Last updated: 10/22/2026

At Myhappr, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform.

Myhappr is owned and operated by MYHAPPR LIMITED, a private company limited by shares incorporated under the laws of the Federal Republic of Nigeria with Company Registration Number (RC) 9481569.

1. Information We Collect

We collect information that is necessary to provide our services to you, including:

  • Account Information: Name, email address, and password when you register.
  • Payment Information: Bank account details for payouts, transaction records, and donation amounts. Payment card information is processed securely by our payment provider and is not stored on our servers.
  • Usage Data: Information about how you use our features and tools to help us improve the platform.
  • Content: Data and content you generate or upload while using our services.
  • Session and Device Information: To enhance security and provide session management features, we collect your IP address, browser type, operating system, device model, and approximate location (city and country) derived from your IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To process payments and apply applicable platform fees.
  • No Data Selling: We do not sell, rent, or trade your personal data or your supporters' information to third parties, advertisers, or data brokers under any circumstances.

3. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Bank account details are encrypted using AES-256-GCM encryption. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Payment and Transaction Data

When you send or receive support through Myhappr:

  • Myhappr charges a 0% platform fee to creators. A 5% supporter fee is applied on top of donations on the free plan, which is covered by supporters and does not reduce the creator's earnings. Payment-processing and creator payout fees are also itemised at supporter checkout; withdrawals are 100% free.
  • Payment processing is handled by a PCI-DSS compliant payment provider. We do not store sensitive card information.
  • Transaction records (amounts, references, timestamps) are stored to provide earnings tracking and tax reporting capabilities.

5. Third-Party Services

We use third-party service providers to help run our platform, including payment processing, email delivery, and media storage. These providers only access your data to perform their specific function and are bound by their own privacy policies and data processing agreements.

6. Payout Bank Details

When you set up payouts, we collect and store your bank account details (account number, bank code, and for UK creators: sort code, SWIFT code, and address). This information is:

  • Encrypted at rest using AES-256-GCM encryption
  • Only used to process withdrawal requests you initiate
  • Never shared with third parties except our payment processor (Flutterwave) at the time of a withdrawal
  • Protected by OTP verification before any changes can be made

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we remove your personal information from our systems within a reasonable period, except where we are required to retain it for legal or financial compliance purposes (such as transaction records).

8. NDPA Compliance & Your Data Rights

Myhappr complies with the Nigeria Data Protection Act 2023 (NDPA) and applicable international data protection standards. As a data subject, you are entitled to the following rights regarding your personal data:

  • Right to Access: Request copies of the personal data we hold about you.
  • Right to Rectification: Request correction or updating of inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data when it is no longer necessary for processing.
  • Right to Object & Restrict: Object to processing of your personal data for direct marketing or restrict processing under certain conditions.
  • Right to Data Portability: Request transfer of your data to another controller in a structured, commonly used format.
  • Right to Lodge a Complaint: File a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your privacy rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at privacy@myhappr.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:

MYHAPPR LIMITED (RC 9481569)

Email: privacy@myhappr.com

Location: Osun State, Nigeria