Account and settings

Changing your country

Your country is set during onboarding and cannot be changed afterwards. Choose carefully, your payout currency, bank account or mobile money setup, and default smile price are all tied to the country you select.

Setting up payouts

Go to the Payout page to set up your bank account or mobile money details. You will need to verify with an OTP sent to your email. Once configured, you can withdraw your earnings at any time, subject to the T+1 rule and business day restrictions.

Changing your payout details

You can update your bank account or mobile money details at any time from the Payout page. An OTP is required to confirm any changes. You cannot update payout details while a withdrawal is in progress.

Email addresses are permanent

To maintain strict financial security and prevent account hijacking, the email address you use to register your Myhappr account is permanent. You cannot change your email address under any circumstances.

Changing your username

Go to Settings and update your username. Your page link will change to reflect the new username. Spaces are removed automatically.

Deleting your account

Before you can delete your account, you must:

• Withdraw any remaining balance
• Have no pending withdrawals
• Cancel any active Pro subscription

Once these conditions are met, go to Settings and enter your username to confirm deletion. Account deletion is permanent and irreversible.

Security

Your bank account details are encrypted using AES-256-GCM encryption and stored securely. We never store card details. All sensitive actions such as payout setup and withdrawals require OTP verification via email.